Terms of Service

Last updated: December 2024

Please read these terms carefully before using our services.

1. Acceptance of Terms

By accessing and using Automte.com services, you accept and agree to be bound by the terms and provision of this agreement. If you do not agree to abide by the above, please do not use this service.

These Terms of Service ("Terms") govern your use of our website and services operated by Automte.com ("us", "we", or "our").

2. Service Description

Automte.com provides AI-powered automation services including:

  • Instagram DM AI Agent services
  • Customer service automation
  • Lead generation and qualification
  • Calendar booking automation
  • CRM integration services
  • Analytics and reporting tools

We reserve the right to modify, suspend, or discontinue any part of our services at any time with or without notice.

3. User Accounts

To access certain features of our services, you may be required to create an account. You agree to:

  • Provide accurate, current, and complete information
  • Maintain and update your account information
  • Keep your password secure and confidential
  • Accept responsibility for all activities under your account
  • Notify us immediately of any unauthorized use

We reserve the right to suspend or terminate accounts that violate these terms.

4. Payment Terms

Billing: Services are billed in advance on a monthly or annual basis as selected.

Payment Methods: We accept major credit cards and other payment methods as specified during checkout.

Refunds: Refunds are handled on a case-by-case basis. Setup fees are generally non-refundable.

Price Changes: We may change our prices with 30 days' notice to existing customers.

Late Payments: Services may be suspended for accounts with overdue payments.

5. Acceptable Use Policy

You agree not to use our services for:

  • Illegal activities or violation of any laws
  • Spam, harassment, or abusive behavior
  • Violation of third-party rights or intellectual property
  • Attempting to gain unauthorized access to our systems
  • Interfering with the proper functioning of our services
  • Creating multiple accounts to circumvent restrictions
  • Sharing account credentials with unauthorized users

Violation of this policy may result in immediate termination of your account.

6. Intellectual Property

Our Rights: All content, features, and functionality of our services are owned by Automte.com and are protected by copyright, trademark, and other intellectual property laws.

Your Content: You retain ownership of content you provide to us. By using our services, you grant us a license to use, modify, and display your content as necessary to provide our services.

Feedback: Any feedback, suggestions, or ideas you provide may be used by us without compensation.

7. Privacy and Data Protection

Your privacy is important to us. Our collection and use of personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

We implement appropriate security measures to protect your data, but cannot guarantee absolute security. You use our services at your own risk.

You are responsible for ensuring compliance with applicable data protection laws when using our services.

8. Service Availability

We strive to maintain high service availability but cannot guarantee uninterrupted access. Our services may be temporarily unavailable due to:

  • Scheduled maintenance and updates
  • Technical difficulties or system failures
  • Third-party service disruptions
  • Force majeure events

We will make reasonable efforts to minimize downtime and provide advance notice when possible.

9. Limitation of Liability

To the maximum extent permitted by law, Automte.com shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to:

  • Loss of profits, data, or business opportunities
  • Service interruptions or downtime
  • Third-party actions or content
  • Damages resulting from your use of our services

Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

10. Termination

By You: You may terminate your account at any time by contacting us or using account settings.

By Us: We may terminate or suspend your account immediately if you violate these Terms.

Effect of Termination: Upon termination, your right to use our services ceases immediately. We may delete your data after a reasonable period.

Survival: Provisions that by their nature should survive termination will remain in effect.

11. Changes to Terms

We reserve the right to modify these Terms at any time. We will notify you of material changes by:

  • Posting the updated Terms on our website
  • Sending email notification to your registered address
  • Displaying a notice when you next access our services

Your continued use of our services after changes become effective constitutes acceptance of the new Terms.

12. Governing Law

These Terms shall be governed by and construed in accordance with applicable laws. Any disputes arising from these Terms or your use of our services shall be resolved through binding arbitration or in the courts of competent jurisdiction.

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

13. Contact Information

If you have any questions about these Terms of Service, please contact us: