Your privacy is important to us. This policy explains how we collect, use, and protect your information.
When you call +1 332-333-3664 and opt in to SMS with our AI receptionist, or when you opt in through our contact form, we collect your phone number to send text messages about appointments and service updates.
What we send: We send transactional and customer care SMS, including appointment confirmations, reminders, scheduling updates, and a booking link if an appointment is not completed during the call.
Consent: During inbound calls to +1 332-333-3664, we request explicit verbal consent before sending SMS. For web submissions, users must explicitly opt in by checking the SMS consent box. Message frequency varies based on your interactions with us.
Opt-out: You may opt out of SMS messages at any time by replying STOP to any message. Message and data rates may apply depending on your carrier. Reply HELP for assistance.
Data use: Phone numbers collected for SMS are used solely for the purposes described above and are never sold, rented, or shared with third parties for marketing or promotional purposes.
We offer optional Google Sign-In so you can create or access your account using your Google credentials. Sign-in is processed through our authentication infrastructure; Google receives information about that login flow as described in Google’s Privacy Policy.
If you connect Google Calendar, we request permission to access your Google Calendar (and, where applicable, your email address for that Google account) solely to provide the scheduling and automation features you turn on. We store OAuth tokens securely so we can refresh access and keep your calendar connection working until you disconnect.
You can disconnect Google Calendar through your automte account settings where available, and you can revoke our access anytime in your Google Account under third-party connections. Disconnecting may limit or disable calendar-related features.
Google’s services are operated by Google LLC. automte is not responsible for Google’s privacy practices or for changes Google makes to its APIs or policies; we recommend reviewing Google’s terms and privacy documentation periodically.
We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:
We implement appropriate security measures to protect your personal information:
You have the following rights regarding your personal information:
We use cookies and similar technologies to enhance your experience:
You can control cookie settings through your browser preferences.
We retain your personal information for as long as necessary to:
When you cancel your account, we will delete your personal data within 30 days, unless we are required to retain it for legal reasons. Data obtained from Google (including stored calendar connection tokens) is handled consistent with this policy and removed or invalidated when you disconnect the integration or delete your account, subject to technical and legal retention needs.
Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place:
Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If you become aware that a child has provided us with personal information, please contact us immediately.
We may update this privacy policy from time to time. We will notify you of any changes by:
We encourage you to review this policy periodically for any changes.
If you have any questions about this privacy policy or our data practices, please contact us at hello@automte.com.